Privacy Policy

1. Introduction

Welcome to Clinote AI. We respect your privacy and are committed to protecting your personal data and the sensitive health information you process using our platform.

2. Data Collection and Usage

We collect information that you provide directly to us when you create an account, update your profile, or use our services. This includes:

• Account information (name, email, organization details)
• Authentication data
• Clinical audio recordings and generated transcripts/notes

Any clinical audio or documentation processed through Clinote AI is treated with strict confidentiality in accordance with HIPAA standards.

3. Data Security & Storage

We implement robust, industry-standard security measures to protect your data. All data is encrypted at rest and in transit. We maintain strictly partitioned multi-tenant databases to ensure that cross-organization data leakage cannot occur.

4. Third-Party Services

We utilize trusted third-party services (such as OpenAI for natural language processing). We ensure that all vendors processing health information operate under active Business Associate Agreements (BAAs) and maintain strict zero-retention policies on API requests.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact Support page.